Boots collect at store service
Collect at Store for online orders
Delivery to store is now FREE when you spend £25 or more in a
You can pick from over 1200 boots shops UK wide.
What is Order & Collect?
This is a brand new service from boots that means you can order online
and then collect in store at your convenience.
You might find this useful if you work near a boots and want to order
lots of things but don't want to spend ages shopping. Just order your
stuff online and go and collect it in the store! Saving you time and
How do you place an order to collect in store?
Add your items to your shopping basket just as you would normally!
When you have finished shopping you get to the checkout - you pick
"collect from a boots store"
As long as your order is over £25 there's no delivery charge
Use your postcode to find your local stores - pick the one you're going
to go to.
Pay for your order.
Print the confirmation page and make sure you take your order number
with you. (If you can't print take ID and your order number written
Go to the store (usually at the photo counter)
Are all items available for Order & Collect at boots?
Items excluded will show in your basket as not being available. The
vast majority of items will be available for collect at store.
Is there a charge for this order and collect service?
Orders over £25 are free otherwise a small charge of £2.98
When can I collect my order?
You can collect on the morning specified - and they can send you a
text message too with the order number to help!
If you don't collect it within 12 days they will get in touch. After
14 days if you've not contacted them they will refund your order and
return the items to the shelves!
Where do I go to collect my order?
Your Boots Collect at Store order will be available for collection
at the Order & Collect Collection Point, normally located at the
Do I need to bring any form of identification with me when I collect
As long as you bring a copy of the order confirmation page into store
you will not be required to provide proof of your identification. However
if you only have the order number with you, you will be asked for some
identification (Photo identification such as a driving licence, passport,
bus pass etc).
For security if you are unable to collect the parcel, the person collecting
will need to supply the order number, provide identification, and sign
for the parcel.
Terms & Conditions
* Offer excludes gift boxing, delivery costs, infant formula, Other
shops and Boots Services (Insurance and Opticians).
* If your order includes a heavy, bulky or over-sized item(s) (which
will be indicated when you click on the product and at the checkout),
store collection will not be available.
* No cash alternative is available and the offer is non-transferable.
* Boots UK Limited reserves the right to withdraw the offer without